Description;

• Assist with help desk calls, scheduling, and support tickets
• Support in the maintenance of hardware, software, and other systems
• Assist in the maintenance of IT standards, both for the user and technical documentation
• Assist in 1st level technical support and troubleshooting
• Direct unresolved issues to the next level of support personnel
• Perform basic end-user support to prevent customer service delays for basic technical issues

Qualifications;

• Undergraduate student or recent graduate in Computer Science, Informatics, or another relevant field
• Good technical skills and aptitude to learn advanced technologies.
• Analytical and problem-solving skills
• Strong written and verbal communication skills in English
• Positive attitude, highly motivated, proactive, and a team player