Akcoat – Emaye Müşteri Hizmetleri ve Operasyonları Uzman Yardımcısı

Qualifications

Bachelor’s degree in Industrial Engineering, Administrative Sciences, Business or Economics
At least 1 year experience in sales area of corporate companies
Good command of English
Proficient in using MS Office applications
Experienced in ERP and CRM programs, preferably Oracle, EBA
Strong data analysis and reporting skills
Good communication skills and solution oriented
Systematic work and project follow-up skills and highly motivated
Preferably having B type driving license and active driver
No military obligation for male candidates
Resident or able to reside in İstanbul

Job Description

To follow up and report the customer visit plans of the sales team,
Entering the orders in the system and following and organizing the deliveries with production and logistic departments in align with customers,
To provide communication between sales managers, customer management and internal functional groups,
To support the preparation of periodic department reports (Customer turnover and tonnage, sales by product and SBU, sales comparisons by years, month-end sales / closing forecasts, monthly customer-based EBITDA, customer maturity and risk status ect.),
To support all sales related collective arrangements on the ERP system (Customer cards, price lists ect.),
To support to the sales team for sales activities and organizations (fair meeting, etc.),
To ensure that Sales and Technical Service’s monthly travel plans and customer visit notes are regularly entered on CRM,
To send weekly shipping lists to overseas representatives,
Preparing proforma invoices for domestic and abroad customers,
To preparing product samples, ensure their shipment and follow the process,
Taking the meeting notes and following the actions.